Contact
Talk to us
Patchlight is built by a small team, and the same people who write the code read the inbox. There's no ticket portal. Write to us directly and you'll get a human.
Write to us
support@patchlight.dev
We read everything and usually reply within one business day.
Support
Something broken, a review that looks wrong, or a repository that won't connect. Include the repo and PR link if you have them.
Email supportBilling
Questions about your prepaid balance, a refund, an invoice, a charge you don't recognise, or closing an account.
Email billingSecurity disclosure
Found a vulnerability in Patchlight itself? Tell us privately first and give us a reasonable window to fix it. We'll keep you posted along the way.
Report privatelySales & partnerships
Larger teams, custom model routing, self-hosted runners, or anything that doesn't fit the pricing page.
Email salesBefore you write
How billing works: Pricing. What happens to your code: Privacy, section 04.